Job Description
Since Delta Air Lines' flights operate day and night and all year-round, Flight Attendants must work flexible hours, including nights, weekends, holidays, and extended hours when needed.
Delta's compensation package is competitive and our benefits program includes health and insurance coverage, 401(k) with a company match, a profit-sharing program, and worldwide travel privileges.
Prior to beginning work in the Flight Attendant role, new hires must successfully complete six weeks of training located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as lodging for those who do not live within 2 hours from the training facility.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Ensure the safety and comfort of our passengers while providing exceptional customer service, at an altitude of at least 8,000 feet
Provide assistance lifting and stowing luggage into overhead bins and soliciting assistance when needed
Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
Answer questions and assist passengers when necessary, particularly those with special needs
Willingness to comply with our uniform and appearance guidelines, including tattoos and piercings restrictions
Actively seek to ensure the safety and comfort of customers when an aircraft experiences delays or hits turbulence
Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
Respond to and provide clear and accurate directions (verbally or non-verbally) to passengers in the event of an emergency
Make decisions to address issues keeping in line with Delta policies, procedures, and core values
Work both independently and as part of a team to accomplish work tasks
Meet deadlines and manage unexpected changes in a time-sensitive and stressful environment
Practice safety conscious behaviors in all operational processes and procedures
Job Requirements
Eligibility to work in the U.S.
Be at least 21 years of age by January 1, 2022
Have a high school diploma or GED
Ability to work flexible hours, including nights, weekends, holidays, and extended hours when needed
Ability to obtain and keep current a passport and travel documents to freely enter and exit places where Delta flies
Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check, including government-required fingerprint-based criminal history record check
Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors)
Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use of a food/beverage cart requiring 32lbs of force when pushing or pulling
Ability to retrieve and store items in the overhead bins which can be as high as 74" from the floor
Willingness to accept assignment to any Flight Attendant base after graduation from training, as dictated by the needs of the operation
Must be willing to relocate to or commute (i.e. standby travel) to and from your assigned base location
Must be willing to change and adapt to meet the demands of the job, including dealing with scheduling changes on short-notice
Must be willing to fly both International and Domestic routes
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
Completion of a degree beyond high school or GED preferred
1 plus years of experience in jobs with responsibilities similar to those of a flight attendant.
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