Job Description
The Specialist Expeditor is responsible for ensuring aircraft parts are repaired by JetBlue repair shop business partners on time and at low cost. The Specialist Expeditor holds business partners accountable to meet the terms of repair contractual agreements, including provisions for loaners and exchanges. The Specialist Expeditor contributes to achieving low cost per available seat mile (CASM) by controlling cost of repairs and by optimizing repair shop workflows to enable a lean inventory of spare parts.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Ensures aircraft parts are repaired by JetBlue business partners within agreed turnaround time.
Monitors stock levels and ensures needed items are prioritized for repair.
Communicates with business partners on the status of components sent for repair. For urgent orders, coordinates special shipping and tracks delivery until closure of repair order.
Reviews and approves repair cost quotes. Monitors repair cost trends and involves Engineering and management in quote approval decisions.
Identifies recurring repair shop performance problems, alerts management, and implements improvement action plans.
Supports technical requests from Engineering and communicates repair instructions and modification requirements to repair shops.
Reviews and approves parts exchange offers from repair shops in lieu of repairing parts.
Collects and submits damage information about parts to repair shop before shipping the part for repair.
Helps minimize costs due to scrapped parts that cannot be repaired.
Provides summarized repair information to support sourcing of new contracts.
Runs weekly reports on open orders in compliance with internal audit policies.
Other duties as assigned
Job Requirements
Minimum Experience and Qualifications
High School Diploma or General Education Diploma (GED)
Two (2) years aviation experience
Excellent negotiation, communication, and project management skills
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Knowledge of Microsoft Windows based programs including Outlook, Word and Excel
Ability to work on multiple projects simultaneously
In possession of valid travel documents with the ability to travel in and out of the United States
Available for occasional overnight (up to 20%)
Legally eligible to work in the country in which the position is located
Pass a ten (10) year background check and pre-employment drug test
Associate’s degree in Aviation, Powerplant, Structures, Avionics, or Electronics
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate and/or FCC license
Prior coordination of aircraft materials, coordination of aircraft component repairs, coordination of business partner performance and/or warranty claims. experience
Two (2) years’ experience in aircraft and engine parts procurement, or experience in other high volume repairs or purchasing environments
Two (2) years inventory experience
Familiarity with Maintenance & Engineering database (such as TRAX)
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