Job Description
Since Delta Air Lines' flights operate day and night and all year-round, Flight Attendants must work flexible hours, including nights, weekends, holidays, and extended hours when needed.
Delta's compensation package is competitive and our benefits program includes health and insurance coverage, 401(k) with a company match, a profit-sharing program, and worldwide travel privileges.
Prior to beginning work in the Flight Attendant role, new hires must successfully complete six weeks of training located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as lodging for those who do not live within 2 hours from the training facility.
Once training is complete, Flight Attendants will report to their base to join their 25,000+ colleagues in In-Flight Service. Delta Flight Attendants operate out of 14 bases across the United States including Atlanta, Boston, Cincinnati, Detroit, Fort Lauderdale/Miami, Honolulu, Los Angeles, Orlando, Minneapolis, New York, Portland, Seattle, San Francisco, and Salt Lake City.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Ensure the safety and comfort of our customers while providing extraordinary customer service, at an altitude of at least 8,000 feet
Provide assistance lifting and stowing luggage into overhead bins and soliciting assistance when needed
Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
Answer questions and assist customers when needed, particularly those with special needs
Willingness to adhere to our uniform and appearance guidelines, including tattoos and piercings restrictions
Actively seek to ensure customers are safe and comfortable when an aircraft experience delays or hits turbulence
Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
Respond to and provide clear and accurate directions (verbally or non-verbally) to customers in the event of an emergency
Make decisions to address issues keeping in line with Delta policies, procedures, and core values
Work both independently and as part of a team to accomplish work tasks
Meet timelines and handle unexpected changes in a time-sensitive and stressful environment
Practice safety-conscious behaviors in all operational processes and procedures
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