Job Description
We are looking for ambitious sales-focused experts who are enthusiastic and passionate about travel. You excel at providing excellent customer service and consistently exceed clients’ expectations. You are a team player who will contribute to the results of the Travel Branch by meeting and exceeding your own sales and revenue targets. You are a professional who can create expertly curated leisure itineraries quickly and proficiently. Your goal is to gain loyal and repeat customers striving to secure life-long clients.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Generate revenue, meet established monthly and yearly sales and revenue targets;
Quickly determine specific client needs and source solutions using all tools available;
Network and promote new travel business.;
Sell travel packages in all product categories to include the preparation of complex itineraries;
Communicate confidently and enthusiastically to advise clients on travel options offered by our various partners to close sales;
Research and book travel products using our website; Apollo; Galileo Vacations and the internal reservations systems;
Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise.
Job Requirements
Minimum of 2 years sales experience within an agency environment;
Experience in planning and booking packages that combine various products, including domestic and international products.;
Must be TICO certified;
Strong, articulate communication skills combined with a participatory, passionate, upbeat, accommodating, dynamic and active nature;
Ability to make an impression using sales and prospecting techniques;
Ability to influence through effective sales and prospecting techniques while building friendly and positive business relationships;
Good knowledge of social media;
Excellent communicator with a participatory approach, enthusiastic, upbeat, considerate, energetic, active, and articulate.
Excellent working knowledge of Excel, Apollo, Galileo Vacations or equivalent;
Demonstrates flexibility in work schedule, available to work outside of normal business hours to attend trade shows, conventions, and business events or to complete any agreed upon task;
Ability to work under pressure and multi-task;
Mandatory Covid-19 Vaccination Required.
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