Job Description
Qatar Airways are recruiting for an exceptional leader to manage our station in Munich as an Airport Services Manager.
Reporting directly to the Regional Manager you will inspire and motivate your team to deliver the five star service Qatar Airways is renowned for.
Your main responsibilities in this role include the following:
Duties and Responsibilities
You will ensure that the airport operations runs smoothly and efficiently conforming to all safety and security requirements.
You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations.
Responsible for training and resource planning, you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.
Job Requirements
Solid experience in a managerial role within an airport environment
Current or previous experience working as an Airport Manager with an airline or a Ground Handling company
Strong management background with the ability to inspire a team
Extensive overall knowledge across all areas of airport operations is required
Proven experience in crisis management
Strong commercial acumen
Ability to work shifts is essential
Fluency in English& German(written and spoken) is essential.
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