Description
As an Airport Services Agent, you will provide five-star service to customers at the airport terminal, ensuring quality service and adherence to safety policies and security standards. You will work closely with check-in, transfer desk, and other areas to facilitate smooth passenger acceptance. You will also assist the Duty Officer in handling company materials and records, work with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers, and ensure smooth passenger assistance through airport facilities. Other duties include ensuring efficient work unit functioning, supervising GHA staff during flights, organizing check-in counters, and coordinating documentation issues.
Requirements
The ideal candidate should have customer service experience, high energy, a positive attitude, high computer literacy, excellent customer focus and service delivery, good interpersonal skills, strong team orientation, and ability to work shifts.
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