Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage
Preparing tickets, determining fares and routing to assure passenger's travel needs are met
Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication
Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards
Job Requirements
High school graduate or equivalent certificate
Minimum of 18 years old
Excellent interpersonal skills with proficiency in English and Spanish
Comfortable working with computers, mobile devices, and new technologies
Physical ability to stand and walk for entire shift, as well lift and handle baggage
Ability to travel to other countries for training purposes
Ability to work ANY shift that is assigned to you within a 24-hour, 7 day a week operation which can include late nights, early hours, weekends, and holiday
Legally authorized to work in Mexico without sponsorship
Ability to meet the Company attendance standards and uniform and appearance standards
Hold a valid passport and U.S. visa
Previous airline, travel, or hospitality work experience
Bachelors degree
Preferred Qualifications
Job Details
Company: United Airlines
Employment Type: Part-time
Job Location: Morelia, Michoacán, Mexico
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