• United Airlines Jobs - Customer Service Representative - Part-time, Morelia

    Location Morelia, Michoacán, Mexico
    Posted

    Job Description

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage

    • Preparing tickets, determining fares and routing to assure passenger's travel needs are met

    • Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication

    • Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer

    • Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards


    Job Requirements

    • High school graduate or equivalent certificate

    • Minimum of 18 years old

    • Excellent interpersonal skills with proficiency in English and Spanish

    • Comfortable working with computers, mobile devices, and new technologies

    • Physical ability to stand and walk for entire shift, as well lift and handle baggage

    • Ability to travel to other countries for training purposes

    • Ability to work ANY shift that is assigned to you within a 24-hour, 7 day a week operation which can include late nights, early hours, weekends, and holiday

    • Legally authorized to work in Mexico without sponsorship

    • Ability to meet the Company attendance standards and uniform and appearance standards

    • Hold a valid passport and U.S. visa

    • Preferred Qualifications

    • Previous airline, travel, or hospitality work experience

    • Bachelors degree

    Job Details

    Company: United Airlines

    Employment Type: Part-time

    Job Location: Morelia, Michoacán, Mexico

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