Job Description
Air Canada is hiring a Customer Service Agent at its Call Centre in Tampa. The role involves providing exceptional customer service, providing knowledge on flights, fares, destinations, and special offers, using Air Canada's reservation system, and ensuring customer satisfaction. The company offers a range of benefits, including generous employee travel programs, health and dental plans, training and development tools, and a 401k pension plan. The ideal candidate will be knowledgeable about the company's travel programs and be able to handle various customer inquiries.
Job Requirements
To succeed, candidates must pass a twelve-week paid initial training program, work various shifts, find creative solutions, be an effective multitasker, be US-eligible, have customer service experience, travel industry or hospitality experience, and have computer application and internet knowledge.
Job Details
Company: Air Canada
Employment Type: Full-time
Job Location: Tampa, Florida, United States
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