Description
As a stewardess - ground, your duties include controlling lounge operations in Dubai, ensuring exceptional customer service for VVIP, VIP, and CIP passengers on Gulf Air; ensuring all passengers are met upon arrival and departure with proper amenities, including luggage handling, immigration formalities, transportation arrangements, hotel accommodation, and special requests; liaising with catering teams, cargo, airport managers, area managers, and public relations officers to manage onboard VIPs; assisting the lounge supervisor in negotiating for catering, magazines, newspapers, and other amenities for Gulf Air passengers using VIP lounges; responding to cabin crew reports, customer relations, and complaints; and establishing professional working relationships with Gulf Air Traffic/Sales, Reservations Department, Handling Agent staff, and CAA Authority to ensure smooth passenger handling.
Requirements
The ideal candidate should have at least three years of relevant experience, good English language skills, and computer literacy, specifically DCS and Falcon System.
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