Southwest Airlines Careers | Market Strategy Analyst Yield Job

Southwest Airlines

Job Description

This Analyst is responsible for maximizing passenger revenue in assigned markets of up to $500M annually.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Must be able to meet any physical ability requirements listed on this description.

• May perform other job duties as directed by Employee's Leaders.

• Pro-actively monitor and analyze nonstop market performance and forecast quality to identify opportunities for revenue growth; adjust forecasts accordingly.

• Understand and adjust market forecast in Revenue Management System from schedule publish until it flight date by utilizing own analysis: competitive, network and capacity adjustment impacts, pricing changes, and other demand influencers

• Expert in forward-looking demand trends in assigned markets

• Deliver well-written post-analysis on one market per month and as requested by Leaders

• Identify outliers in forecasting system and make appropriate actions.

• Assist Team in managing holidays and events and make forecast adjustments as needed.

• Conduct and present analysis on revenue performance within market scope.

• Actively react to and prevent demand spill

• Provide Positively Outrageous Customer Service to both internal and external Customers

• Complete analysis utilizing basic Excel functions including, but not limited to: pivot tables, formulas, lookups

• Must be able to meet any physical ability requirements listed on this description

• May perform other job duties as directed by Employee’s Leaders

   

Job Requirements

• High School diploma, GED or equivalent education required

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

• Bachelor's Degree is required. Degree preferrably in Finance, Economics, Math, Statistics, Data Science, Business or Engineering.

• Must currently possess a Bachelor's degree. If currently pursing a Bachelor's Degree, must possess degree by June 2021.

• At least one year of analytical experience preferred

• Experience and knowledge of Revenue Management principles and practices preferred

• Analytical background required.

• Ability to make decision in an ambiguous environment.

• Demonstrates ability to interpret data, draw implications and modify approach.

• Uses data to synthesize action plan and can clearly communicate interpretation of data to others.

• Handles complex analyses well with little supervision.

• Routinely goes beyond simple numerical checks in quality control.

• Maintains high quality even in complex situations with tight deadlines.

• Consistently takes big picture into account in decision stream and makes right decision.

• Pursues changes to operational or analytical status quo that serve to increase efficiency and/or generate revenue (e.g. developing automation, creating new reporting, etc.).

• Prioritizes own work and actively makes trade-offs to move items with highest revenue opportunity or greatest sense of urgency to prime importance.

• Develops action plans that incorporate type of action, degree, and direction that translate into appropriate action.

• Prepares support for recommendations that includes opportunity statement, definition of success/desired result, and break-even analysis (when necessary), and potential risks.

• Creates tracking mechanism and actively follows-up to gauge impact of actions.

• Able to identify relevant items for communication both internally and externally without being coached by Leader.

• Structures and writes concise communications with limited Manager guidance.

• Identifies project/analysis opportunities and is able to prioritize in context of other work.

• Commences work on own and provides unsolicited checkpoints to leader on progress.

• Has courage to make decisions with limited amount of available information.

• Manages multiple own concurrent initiatives.

• Is able to quickly and accurately respond to urgent requests.

• Maintains composure, work quality, and other skills (e.g. communication) during stressful situations.

• Must be able to comply with Company attendance standards as described in established guidelines.

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information.

Job Details

Company: Southwest Airlines

Employment Type: Full-time

Job Location: Dallas, Texas, United States

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