• Customer Relations Specialist at Air Transat in Montreal

    Location Montreal, QC, Canada

    Job Description

    As a Customer Relations Specialist at Air Transat, you will handle customer claims, manage correspondence, send claims to suppliers, answer requests, analyze claims, investigate incidents, and submit settlement proposals. You will also follow industry regulations and company policies, respond to requests, analyze claims, and negotiate settlements, ensuring compliance with deadlines and company policies.

    Employees can work remotely

    Benefits and Offers

    Starting salary: $39,325.00 per year, 3 weeks annual vacation, 5 floating vacation days, group insurance, employer's RRSP/DPSP contribution, career development opportunities, confirmed passes, and unlimited standby travel upon hiring.

    Job Requirements

    To be successful in this role, candidates must have at least 3 years of experience in complaint management and customer service, be bilingual, possess strong analytical and empathy skills, work well under pressure, and have good writing skills.

    Job Details

    Company: Air Transat

    Employment Type: Full-time

    Job Location: Montreal, QC, Canada

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