Job Description
This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required
Duties and Responsibilities
Your main responsibilities in this role include the following:
Performs interior and deep cleaning functions of the aircraft as required Stock aircraft and carts with necessary supplies, i.e. InFlight magazines and lavatory supplies Inventory tracking Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate.
Ensure FAA, Allegiant Air and airport regulations are followed.
Enforce safety/security measures and monitors safety sensitive zones.
Responsible for Aircraft Security Searches and Commissary Security Searches as required.
Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
Marshal in the planes and push back the aircraft Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
Effective communication skills both verbal and written.
Other duties as assigned.
Job Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Years of Experience: Minimum one (1) year Customer Service Experience Preferred
Attend all required training.
Ability to read and write English.
The ideal candidate must be reliable, energetic with enthusiasm and a positive attitude.
Must be well groomed and maintain a professional appearance.
Must be detailed oriented.
Ability to work efficiently under time constraints.
Must have a valid driver’s license to meet minimum application requirements.
Must be willing to work a flexible schedule to include nights, weekends and holidays, swing and graveyards, irregular operations.
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