• American Airlines Careers | Specialist, Payroll Service Center Job, Phoenix PHX

    Location Phoenix, AZ, USA

    Job Description

    ​This job is a member of the Payroll Team within the Finance Division. ​Responsible for handling employee payroll questions via phone, chat, email, etc. .

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • ​​Explains and interprets complex payroll information to employees at all levels of the organization

    • Uses analytical skills to identify and address potential issues

    • Assists in specialized processing and assigned projects, requiring more detailed knowledge of payroll procedures

    • Reviews audit reports for processing errors and request corrections as necessary

    • Researches employee questions and provide resolution, as dictated by company policy

    • Organizes and maintains records to enable special processing that reduces the occurrences of incorrect payroll payments

    • Assists in special projects and testing of new processing systems

    • Provides training as needed

    • Communicates all discrepancies to payroll supervisor

    Job Requirements

    • Bachelor’s degree in relevant field or equivalent experience/training

    • Ability to demonstrate above average customer service, communication, and organizational skills

    • Ability to work independently, prioritize tasks, and meet deadlines with minimal supervision

    • Ability to work as a team player in a high stress environment

    • Knowledge of with Microsoft Word, Excel, and Access

    • Preferred Qualifications

    • 3 years of business experience

    • 5 years of working in a high volume payroll environment

    • Familiarity with accounting principles relating to funds disbursements, payroll tax statutory requirements and payment regulations

    • Familiarity with expense reporting and garnishment processing

    • CPP Certification

    Job Details

    Company: American Airlines

    Employment Type: Full-time

    Job Location: Phoenix, AZ, USA

    Share Your Thoughts!

    To receive reply notifications right away, tap the Notify option before you publish your comment!

    No comments

Contact Form

Please complete the form below to contact us. We try our best to reply via email within 2 days. We do not share any information with any third parties.


Email *

Message *