Job Description
This individual will report to and directly support the Vice President of Flying Operations in addition to providing support to the Flight Operations department. The candidate must be well organized, self-directed, flexible, team-oriented and enjoy problem-solving along with the challenges of supporting an office of diverse people and assignments. The candidate must possess excellent interpersonal, verbal and written communication skills, strong decision-making ability and superior attention to detail, with an ability to multitask, anticipate needs, prioritize and work independently to perform advanced, diversified and confidential administrative duties. In addition, the candidate will have the ability to create, manage and maintain multiple schedules, meetings and travel itineraries, complete, submit and reconcile expense reports, and coordinate details of event planning and logistics, such as meetings, A/V conferencing set-up, conference rooms, presentation and materials preparation. Filing, documenting and preparing reports, presentations, org charts, memos, letters and other documents utilizing MS Word, Excel, PowerPoint, Visio and Outlook is a requirement. The candidate must interact with individuals inside and outside the company with a high degree of professionalism, hospitality, and business presence. The candidate must be flexible, proactive, resourceful, and efficient in a fast-paced environment, and exhibit an energetic “can-do" approach to job duties.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Schedules meetings and maintains calendar and travel itineraries- proactively reviews meeting requests and identifies conflicts; works with appropriate cross-divisional contacts to resolve
Uses communication and interpersonal skills to greet visitors and employees to the executive office; manages incoming calls and resolves routine and complex inquiries
Maintains oversight of department inventory (printers, staff computers, phones, keys, and supplies) and ensures facilities are maintained properly
Reserves conference rooms and arranges catering as necessary
Operates word processing software and assists in developing, implementing, and monitoring internal business systems and procedures
Administers filing system and monitors and orders office supplies and common office purchases using purchasing account/Ariba
Completes and submits expense reports; approves expenses for leader in CONCUR
Maintains strict confidentiality in all business practices
Practices safety-conscious behaviors in all operational processes and procedures
Embraces diverse people, thinking and styles
Job Requirements
Must have advanced computer skills in Microsoft Outlook and Word
Ability to anticipate the business needs and priorities of department leaders
Must have the ability to communicate verbally and in writing with all levels of staff, from frontline employees to executive staff, and external contacts. Should have the necessary skills to effectively write business correspondence and work procedures
Must have excellent interpersonal and relationship building skills at all levels within the organization
A self-directed team player with an energetic can-do work attitude, initiative and professional presence
Should have the communication skills necessary to screen and route calls and make inquiries regarding business processes or schedules and be able to communicate and direct the assignments and responsibilities of others as necessary
Should have knowledge of corporate business processes and procedures such as travel, payroll, benefits, reimbursements, and expense reporting
Must be able to apply attention to detail to ensure that information is accurate and that documents are grammatically correct, and that work is completed in a timely manner
Must have strong organizational/leadership skills to develop office procedures, prioritize and schedule work activities of self and others and balance multiple assignments with limited direction
(If transferring internally) Must be performing satisfactorily in current position
Proficiency in Excel and PowerPoint is strongly preferred
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