Flight Attendant Job Interview Questions

Flight attendant or (also known as steward/stewardess or air host/air hostess) is a member of an aircrew employed by airlines aboard commercial flights, primarily to ensure the safety and comfort of passengers

Flight Attendant Job Interviews

In addition to performing flight duties, flight attendants sometimes attend or even conduct open house and interview sessions. You just might be interviewed by a flight attendant you will be working with in the future.

Language

Excellent language and communication skills are essential. Applicants must use good grammar and speak clearly with a pleasant voice. Often during the interview process, applicants are asked to demonstrate basic abilities. Languages spoken will vary depending on the company. US airlines require that you speak English fluently. 

Languages include but are not limited to: English, French, German, Spanish, Cantonese, Hindi, Chinese, and Japanese. 

Applicants who desire to fly internationally generally must be fluent in a foreign language such as French, Spanish, German or Japanese. Bilingual applicants are desired and, may help increase chances of initial employment with domestic carriers, and may be required by some airlines.

Flight Attendant Interview Questions

Tip: Before the interview, do some research on the company you are interviewing with. Make sure you have a sense of their mission, the population they work with, and the company culture.

Some of the questions you may be asked in a flight interview include but are not limited to:

1. When were you last through emergency and first aid/defibrillator training? (bring copies of all training certificates.)
2. Are you experienced on our type aircraft?
3. Do you have culinary skills and are you good with food presentation?
4. Do you know how much this job pays? What are your salary requirements?
5. How do you feel about being away from home for extended periods of time?
6. How do you feel about moving to a new city?
7. Do you have a current passport?
8. Are your immunizations current for specific travel?
9. Do you have a current aviation ID card, such as Universal, Air Routing, or IBAC?
10. Do you have reliable transportation to and from the airport or our facility?
11. Have you ever worked as a Flight Attendant before?
12. Do you feel comfortable in new environments and situations?
13. Do you speak a foreign language (if applicable to the company's operation)?
14. Do you have a credit card for travel expenses until reimbursement?
15. Other requests or discussion topics during an interview include: What do you think the flight attendants primary responsibility is as a crewmember?
16. You may be asked to perform a mock emergency briefing, pointing out the operation and usage of all emergency equipment, doors, window exits, etc. (this is normally to gauge the quality of your voice and self confidence)
17. Do you have three to four references from past employers.
18. How do you feel about a dress code and professional standards?

Situational Interview Questions

1. Imagine you see a passenger being deliberately rude to another flight attendant. How would you deal with this situation?
2. Imagine you saw two passengers disputing over their seats. How would you handle this?
3. How would you deal with a passenger who refused to follow the rules (keeping his seat belt buckled, etc.)?
4. How would you handle a very anxious passenger who is afraid of flying?

Flight Attendant Jobs

Find available job openings: Flight Attendant Jobs