• Ramp Supervisor Job in Austin | Southwest Airlines

    Location Austin, TX, USA

    Job Description

    Ramp Supervisors lead a Team of Ramp Agents to ensure ontime arrivals and departures of aircraft at the stations we serve. The Ramp Supervisor serves as a Leader to Ramp Agents by observing and offering guidance, ensuring Safety and compliance procedures are followed, and reading and delivering communications to convey important updates. Ramp Supervisors are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment.

    Benefits and Offers

    • Opportunities for overtime and shift pick-ups. Mandatory overtime is a possibility based on operational need.

    • Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.

    • Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.

    • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.

    Your main responsibilities in this role include the following:

    Duties and Responsibilities

    • Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction

    • Monitor and guide ground support performance to ensure requirements are met

    • Ensure all equipment including GSE is maintained and available for the operation.

    • Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance

    • Maintain a safe working environment and institute programs designated to help reduce accidents and injuries

    • Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently

    • Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding

    • Work with staff planning to build bids that are in line with our Department’s hourly goals.

    • Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly

    • Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes

    • May perform other job duties as directed by Employee’s Leaders

    Job Details

    Company: Southwest Airlines

    Employment Type: Full-time

    Job Location: Austin, Texas, United States

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