Alaska Airlines Careers | Station Agent - PT Job (Ramp & Customer Service) ($25.30/hr) Wrangell

Alaska Airlines

Job Description

The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position.

Benefits and Offers

• Starting Rate USD $25.30/Hr.

• Medical, dental and vision benefits

• 401k program with a company match up to 6%

• Monthly incentive pay plan up to $150 per month

• Annual incentive pay plan with a target 5% payout of annual earnings

• Generous paid time off

• Unlimited standby travel benefits on Alaska Airlines & Horizon Air

Your main responsibilities in this role include the following:

Duties and Responsibilities

• Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.

• Responsible for servicing aircraft while on the ground, involving the loading, unloading, packing, and securing of cargo and equipment in aircraft.

• Load and offload luggage and cargo with the use of conveyor belts or forklifts.

• Transport luggage and cargo to various airport locations.

• Maintain ramp and warehouse areas.

• Marshal and push back aircraft.

• Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.

• Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).

• Process and secure passenger luggage.

Job Requirements

• A minimum of 2 years of customer service or community service experience.

• Valid driver’s license.

• Must be able to bend, stoop, squat, reach, and grasp.

• Posses exceptional interpersonal and communication skills (e.g., verbal, written, listening).

• Typing speed of at least 25 words per minute (WPM)

• Flexibility to work varied shifts, weekends, holidays.

• Ability to communicate in English.

• Ability to obtain airport security clearance.

• Ability to lift 75 lbs.

• Ability to learn and operate a computerized reservation system.

• Ability to anticipate needs in a fast-paced environment.

• Ability to adapt to performing work according to set procedures.

• Must have a good attendance and punctuality record.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the United States (US)

Preferred Qualifications

• Knowledge of operations with industrial equipment and previous experience

Job Details

Company: Alaska Airlines

Employment Type: Part-time

Job Location: Wrangell, Alaska, United States

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