Job Description
The Central Load Planning Agent is responsible for overseeing the Load Planning and Weight and Balance process for all Horizon Air flights in accordance with FAA regulations, department processes and procedures, and company policies.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Create and maintain a strong culture of safety that incorporates "Ready, Safe, Go!"
Support station agents and flight crews for pre-departure load planning
Provide expertise on the weight and balance system, load planning process, and aircraft loading policies and procedures
Interface with other System Operations Control (SOC) personnel to maximize payload and mitigate load planning issues
Monitor system alerts and communicate issues to SOC personnel, flight crews or station agents (e.g. need to reseat passengers, payload limitations or restrictions, need for ballast, etc.)
Monitor automated system data feeds and assist in reporting, troubleshooting, and resolving issues
Monitor irregular operations and communicate with dispatcher and station agents in a timely manner
Provide oversight and manual manipulation of flights that are not automatically processed by the weight and balance system
Monitor the fuel ordering process. Ensure fuel slips are generated by the system, communicate revisions to stations, and provide manual manipulation when necessary
Report irregularities or safety issues
Other duties as assigned.
Job Requirements
1 year of station, operations, and/or aircraft loading experience.
Strong written and verbal communication skills
Ability to identify and resolve critical issues
Ability to work in a fast paced environment and prioritize tasks
Ability to work in a team environment and communicate with other workgroups
High school diploma or equivalent
Minimum age of 18
Must be authorized to work in the U.S.
Associates Degree in Business or Aviation
Knowledge of aircraft loading principles and weight and balance concepts
Knowledge and practical experience with S4A, Sabre/IMAGE, Visops or Gatesheet, SharePoint, FOGS, and Office 365
Preferred Qualifications
Job Details
Company: Horizon Air
Employment Type: Full-time
Job Location: Seattle, Washington, United States
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