Job Description
This Cargo Service Agent role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates, initiate and complete cargo bookings, and security screenings.
Benefits and Offers
Starting rate of pay $12.33/hr
Medical, dental and vision benefits
401k program with a company match up to 6%
Monthly incentive pay plan up to $150 per month
Annual incentive pay plan with a target 5% payout of annual earnings
Generous paid time off
Unlimited standby travel benefits on Alaska Airlines & Horizon Air
Duties and Responsibilities
Your main responsibilities in this role include the following:
Assist customers with shipping needs (e.g. air cargo transactions, airway bill preparation, rating, acceptance, load planning, filling, tracing, and telephone inquiries) in a warehouse environment
Receive and distribute airfreight, equipment, mail and products within the cargo building
Use a variety of work aides: computers, carts, dollies, pallets, hand trucks and forklifts
Performs other duties as assigned
Job Requirements
A minimum of 1 year of customer service or community service experience.
Strong written and verbal communication skills.
Ability to juggle multiple tasks in a fast-paced environment.
Valid driver's license
Ability to learn and operate a computerized cargo system.
Typing speed of at least 25 WPM.
Ability to consistently lift 70 lbs.
Must be able to stand for long periods of time.
Must be able to bend, squat, stoop, reach and grasp.
Ability to perform basic mathematics.
Ability to work a flexible schedule including nights, weekends and holidays.
Ability to participate in paid training that may require overnight travel.
Ability to obtain USPS Mail Handling Certification.
Ability to obtain airport security clearance.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Job Details
Company: Horizon Air
Employment Type: Part-time
Job Location: Boise, Idaho, United States
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