American Airlines Careers | Representative, Cargo Sales Accounts Job, DFW

American Airlines

Job Description

​​This job is a member of the Cargo Sales Team within the Cargo Commercial Division. You will be responsible for growing revenue from a portfolio of assigned accounts by offering a competitive service and rates that are tailored to customer shipping requirements. This position is part of a centralized team that manages existing cargo accounts in our secondary cities and small/medium accounts in our U.S. hubs where direct lift and/or competitive trucking and narrow body service is offered.

Benefits and Offers

• Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Your main responsibilities in this role include the following:

Duties and Responsibilities

• ​Promotes and sells American Airlines cargo products and services via phone/email

• Negotiates and closes new business, prepares correspondence to support sales activities such as rate agreements and space allocations and guides customer usage of AACargo.com

• Utilizes Cargo’s CRM tool to document all sales activities including business that is gained or lost, trends, etc.

• Works with all workgroups within Cargo, including Operations, Revenue Management, Claims, and Accounting

Job Requirements

• ​​​​High School diploma or GED Equivalency

• ​Strong interpersonal and organizational skills

• Ability to operate in a highly competitive, demanding environment and handle multiple tasks simultaneously

Preferred qualifications

• College degree

• Previous telephone sales or customer service experience

• Knowledge of American Airlines Cargo products and services

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: Dallas, TX, USA

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