Job Description
Inflight Base Supervisors are the direct contact and support for our Flight Attendants. They work in an airport environment and in a front-line capacity to manage the day-to-day needs, performance and safety of Allegiant Flight Attendants with an emphasis on our Company’s principles and values.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Lead initiatives to achieve on-time performance goals set for your base/region
Execute daily, weekly and monthly operational plans and respond to irregular operations as needed
Work flexible hours and be available during evenings, weekends and holidays to handle irregular operations and flight interruptions
Coach and develop flight attendants to reach and exceed expected performance levels
Conduct fact-finding and investigation meetings and accountable to timely and accurate grievance processes
Hire and terminate Flight Attendants
Promotion of safety and compliance with all regulatory and Company requirements
Knowledgeable of key base and department metrics and performance indicators and the department’s performance relative to them
Conduct delay investigations and perform line checks on-board revenue flights
Interpret contract language as it pertains to day-to-day operations
Maintain accurate employment files of Flight Attendants
Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.
Model Allegiant’s customer service standards in personal actions and when providing leadership direction.
Other duties as assigned.
Job Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. No visa sponsorship is available for this position.
Education: High School Diploma/GED
Education Other: Associate's Degree in related field or equivalent experience
Minimum one (1) year experience as a flight attendant
Minimum two (2) years' experience of managing people
Minimum one (1) year experience managing in a union environment
Ability to communicate effectively with a dispersed workforce.
Ability to handle a large internal and external client base.
Ability to work autonomously, with minimal supervision.
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