• Delta Airlines Careers | Corporate Quality Auditor Job

    Location Atlanta, GA, USA

    Job Description

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Reports directly to the Manager Corporate Compliance and Quality

    • Practices safety conscious behaviors in all operational processes and procedures

    • Performs quality assessments at stations and cargo facilities system wide -- and/or client locations as designated by leadership -- in support of the various assessment types assigned to the Stations and Cargo Quality team

    • Assessment types include Station, Cargo, Into Plane Fuel, On Call Maintenance, In-Flight Service, Security and potential other airline operational audits

    • Identifies and tracks escapes using a quality database

    • Assists operational areas with the development of corrective action plans and/or approves such plans

    • Performs follow-up audits and verifies implementation of corrective actions by operational areas

    • Conduct on-site audits in potentially hazardous operational environments such as on the ramp or in a maintenance hangar

    • Communicates company policies and procedures, industry standards, TSA directives, and Federal Aviation Regulations, and Imparts quality expertise to internal and external customers

    • Completes collateral duties that may include project management, data management and analysis, compliance product oversight

    • Embraces diverse people, thinking and styles

    • Consistently makes safety and security, of self and others, the priority

    Job Requirements

    • Five (5) years operational experience in an area directly related to airline functional areas (such as Flight Operations, Technical Operations, In-Flight Service, Flight Control, Airport Customer Service, and Corporate Security)

    • Extensive experience leading quality oversight of aviation related operations

    • Experience making independent decisions with minimal oversight that results in quality outcomes

    • Experience collaborating with internal and external quality customers to drive safety and improvement of performance

    • Domestic and international travel required, up to 75%

    • Manage project execution and follow up, monitor and manage information, balance multiple priorities, work under pressure, and meet deadlines and objectives

    • Data analysis and data-driven decision-making experience

    • Possess extensive knowledge of industry standards, TSA directives, and Federal Aviation Regulations

    • Knowledgeable regarding quality principles and management systems, and have experience in conducting quality audits and system evaluations

    • Preferred Qualifications

    • Certification by the American Society for Quality as a Certified Quality Auditor (CQA), or equivalent preferred

    • College degree preferred.

    Job Details

    Company: Delta Air Lines

    Employment Type: Full-time

    Job Location: Atlanta, GA, USA

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