Delta Airlines Careers | Project Manager, Employee Relations Job

Delta Air Lines

Job Description

We are looking for a Project Manager to partner with the Employee Relations teams.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Work to support Employee Relations and Ask HR team, ensuring policies are updated on the Company’s intranet.

• Revamp HR Pro site leveraging the ServiceNow platform to increase employee / manager self-service through more standard, simpler policies and easier access to information on policies

• Assist with focus groups to determine tools/information that is most beneficial to assist Field HRMs

• Assist with focus groups to determine which polices have a priority with being re-reviewed/updated

• Support strategic reporting needs for ER COE by partnering with the HRSD ServiceNow team and OAP to develop recurring monthly dashboards and adhoc reports as needed for HR and Divisional leaders

• Monitor the effectiveness of policies and procedures in order to inform and continuously improve training capability and strategy

• Assist with the development of policy strategy at Delta Air Lines by benchmarking policy best practices

• Ensure HR Onboarding materials are up-to-date with current policies

• Assist with leading cross divisional/department projects for the ER COE and/or acting as the ER COE stakeholder as needed

• Act as thought leader in the creation of a ServiceNow policy knowledge mgt platform

• Work with HRBPs and leaders within HR to provide and maintain a consolidated set of HR policies and procedures that are easily accessible to employees and reinforce desired outcomes

• Partner with HR stakeholders, divisional employee engagement groups and Delta Board Council to setup proactive feedback loop mechanisms that will provide a measure of eNPS

Job Requirements

• Minimum 5 to 7 years of product and/or project management experience

• Experience in human resources

• Systems implementation experience

• Experience working in a technology and/or services intensive business (preferred)

• Ability to effectively apply policies and make effective recommendations in ambiguous situations

• Demonstrated knowledge of federal/state employment laws and a solid understanding of general HR practices, laws and regulation

• Excellent customer service, interpersonal and communication (oral and written) skills required

• Strong analysis and decision-making skills required

• Strong organizational skills

• Ability to listen and understand information and communicate the same

• Ability to work effectively in a collaborative environment

• Proficiency in Microsoft Office packages is required

• Embraces diverse people, thinking and styles

• Consistently makes safety and security, of self and others, the priority

• Consistently makes safety and security, of self and others, the priority

• (If current employee) Must be performing in current role satisfactorily

Preferred Qualifications

• BA/BS in organizational development, human resources or similar field

• HRIS experience preferred

Job Details

Company: Delta Air Lines

Employment Type: Full-time

Job Location: Atlanta, GA, USA

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