Job Description
Product Manager, Onboard Dining Logistics
This job is a member of the Onboard Dining Services Team within the Flight Service Division. Responsible for the analysis and reporting of changes in Onboard Dining & Service products and equipment in addition to supporting the day-to-day needs of the catering operation.
Benefits and Offers
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Duties and Responsibilities
Your main responsibilities in this role include the following:
Works with key departments to define all product requirements
Performs cross functional and departmental projects as assigned
Manages the logistics and distribution of equipment and product to support daily/weekly/monthly caterer needs
Provides start up and annual volumes for equipment related activities, including financial impact analysis
Provides financial impact and scenario analysis on Onboard Dining & Service policy changes and product refresh or major redesigns
Collaborates with AA’s Purchasing department to establish product and service bid requirements and schedules to ensure successful onboard product launches
Works collaboratively with finance to understand the budget ramifications of service level and equipment related changes
Makes recommendations to senior management on ways to increase efficiency and reduce costs associated to our Onboard Dining & Service programs
Ability to travel as required
Job Requirements
Bachelor’s degree in relevant field or equivalent experience/training
Knowledge of market / industry trends related to Onboard Dining & Service
Strong results driven leader
Strategic mindset with the ability to persuade and influence others while balancing multiple priorities simultaneously
Strong time management skills
Ability to proactively identify solutions to complex issues and influence appropriate stakeholders in decisions
Strong analytical and presentation skills
Ability to become proficient with frequently used reporting tools and systems (e.g. AirVision Inflight, and other AirVision interphases and querying its databases)
Proficient with Microsoft Office to include Word, Excel, Outlook, PowerPoint, Access and MS Query
Masters of Business Administration
Knowledge of Onboard Dining & Service operation
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