Job Description
As a Catering Service Agent, you will work with an innovative team whose common goal is to ensure that all flights have the necessary supplies to drive a positive customer experience. You will support the operation by assembling snack, water, provisioning kits, supply drawers, and packing carts from the commissaries to be delivered to the aircraft. At Delta, our brand is critical to our continued success. As a Catering Service Agent, you play a key part in keeping our brand strong by maintaining professionalism and exhibiting a positive attitude inside and outside of work.
Seasonal Catering Service Agents work between 150 and 1,400 hours per year*. Work tasks include lifting, bending, stooping and twisting, standing, and walking.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Attend/participate in daily team huddles
Assembling of snacks, beverages, provisioning kits and catering supplies
Building drawers and carts to catering specifications (catering and provision supplies)
Separating unused catering and provisioning items from inbound flights that can be repurposed
Pack out catering carts to specs ready for delivery to the aircraft
Must be able to lift and transport items weighing up to 50 pounds
Perform quality control functions prior to delivery onboard
Ability to learn to use a pallet jack for re-stocking and re-supplying
Perform catering truck operations post required training
Repeatedly performing tasks that require:
walking
standing (for the majority of the shift)
consistent lifting of up to 50 pounds
pushing and pulling of carts
bending below ankle level and reaching above shoulder level
twisting, kneeling, lifting; some repetitive strenuous motions when carrying out specific duties and job functions
Job Requirements
High School diploma, GED or High School Equivalency
Embraces diverse people, thinking, and styles
Consistently makes safety and security, of self and others, the priority
Have a valid driver's license and willingness to learn to drive on the ramp
Be at least 18 years of age
Pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Pass a post-offer pre-employment drug test
Ability to frequently lift tools, supplies, or items weighing up to and including 50 pounds
Ability to frequently sit, stand, lift, bend, and climb steps throughout shift.
Be authorized to work in the US
Possess basic computer skills
Have strong verbal communication skills
Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays in all weather conditions.
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