Job Description
The Administrative Coordinator is responsible for providing administrative support to ensure efficient operation of the Miami Training Center. Answers and routes calls, schedules meetings and provides assistance and support to all employees and visitors. Effectively routes all inquiries to the proper individual/department with high quality and in a timely manner.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Welcome and assist visitors and guests. Serve/interact with Pilots, Flight Attendants, contractors, vendors and employees
Maintain polite and professional communication via phone, e-mail, and mail. Provides information by answering questions and requests.
Provide clerical assistance (data entry, typing, filing, copying, binding, scanning, etc.) to various department heads, as needed
Receive and screen all incoming telephone calls to insure they’re routed to the appropriate person(s) and/or department(s)
Maintain inventory of supplies by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
Maintaining beverage and break areas and supplies for employees and visitors throughout the training center.
Coordination of all outgoing mail; including daily afternoon shipments for Federal Express (FedEx). Coordinating pick-up and delivery of USPS mail at local Post Office
Performs administrative tasks, such as, generating reports, conduct research, creating presentations, and transcribe meeting minutes.
Maintain the MIA Phone Contact Sheet and associated email distribution lists. Ensure that internal telephone numbers, emails and contacts are up to date for internal distribution.
Coordinate / schedule any office or structural repairs and coordinate any office key code changes.
Coordinates and oversees all logistics related to departmental meetings (i.e. booking space, ordering and ensuring catering, partner with Information Technology (IT) for audio and visual resources).
Provide real-time scheduling support of the 2nd Floor Conference Room by managing the associated Outlook calendar and preventing conflicts
Provides assistance and support to Training Records department as needed (i.e. preparing and processing training forms)
Provides support to Senior leadership during MIA visits. Coordinating transportation, hotel accommodation changes and restaurant reservations.
Anticipates the needs of others in order to ensure a seamless and positive experience. Supports department by performing tasks related to organization and effective communication.
Handle sensitive information in a confidential manner
Perform other duties as directed by the Director, Training Center Operations
Job Requirements
Minimum Associate’s Degree or equivalent years of experience.
Minimum two (2) years prior as an Administrative Assistant or Office Assistant
Must be proficient in Microsoft Office Suite
Must be able to maintain absolute confidentiality and discretion
Desire to be proactive and create a positive experience for others
Must be flexible and able to work various hours and weekends.
Minimum 10% Travel is required.
Must have flexibility and no restrictions to travel globally
Excellent Oral/written communication skills
Excellent customer service skills
Ability to interact with all levels of management
Flexibility to adapt to a fast paced work environment
Excellent time management skills and the ability to prioritize work
Critical thinking skills and the ability to multi-task
Attention to detail and problem solving skills
Self-motivated
Team player
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