Job Description
At WestJet, our Cabin Crew Members are the heart of our airline. You’re more than just a team member—you’re an ambassador, a problem-solver, and a guardian of safety, all while creating the warm, friendly experience our guests know and love. If you live our values of safety, care, and passion and want to turn your love for people into an exciting career, we can’t wait to meet you.
What You'll Do:
- Put Safety First: Your primary role is to ensure everyone’s safety. You’ll expertly manage safety and emergency equipment, follow strict Standard Operating Procedures, and make quick, confident decisions to protect our guests and crew.
- Create Remarkable Experiences: From a friendly welcome to anticipating needs during the flight, you’ll deliver the kind of genuine, caring service that makes WestJet, WestJet.
- Be a Flexible Traveler: You’ll be based in Calgary and need to be ready for up to five days away at a time, working a schedule that includes weekends, holidays, and early or late shifts.
Job Requirements
- A People Person: You have 2-3 years of experience in customer service and genuinely enjoy helping others. You know how to handle challenging situations with grace and a smile.
- A Clear Communicator: You have an advanced level of spoken and written English. Proficiency in a second language like French, Japanese, Korean, Mandarin, or Spanish is a huge asset!
- Ready for Action: You’re at least 19 years old, can reach 204 cm, lift 50 lbs, and are comfortable working in a fast-paced, confined environment.
- A Reliable Professional: You have a proven track record of punctuality, hold a valid passport (or PR card with necessary visas), and can pass a background check to obtain an Airport RAIC.
Conditions of Employment:
Please know that this safety-critical role comes with non-negotiable conditions designed to keep everyone safe. This includes:
- Successfully completing a comprehensive training program without any absences.
- Passing a pre-employment alcohol and drug screening.
- Being flexible and available to work any hour of any day, including reserve shifts where you must be able to report to work within a required timeframe.
Why Choose WestJet?
We take care of our WestJetters because they take care of our guests. When you join our crew, you’ll enjoy:
- Travel Privileges: Flight benefits for you and your family start on your very first day.
- A Supportive Culture: Join a fun, friendly team where people look out for each other.
- Flexible Benefits: A competitive total rewards package designed to meet your needs.
Ready for takeoff? Apply today and help us keep WestJet one of Canada’s most beloved airlines.