• Air Canada Careers | Crew Scheduler (Flight Attendant Crew Scheduler Job) Toronto

    Category Flight Attendant
    Location Toronto, ON, Canada

    Job Description

    Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager

    This position will be located at the Operations Centre in Brampton. Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.

    This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.

    Your main responsibilities in this role include the following:

    Duties and Responsibilities

    • Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement.

    • Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary.

    • Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations.

    • Compile management information.

    • Analyze irregular operations and make effective scheduling decisions.

    • Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments.

    • Interpret and administer the CUPE collective agreements.

    Job Requirements

    • Solid decision-making ability in high pressure situations

    • Strong interpersonal, communication, analytical and organizational skills

    • Demonstrated ability to maintain and monitor records effectively

    • Experience with conflict resolution and problem solving

    • Previous airline operational experience an asset

    • Previous Call Centre experience an asset

    • Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset

    • Must work shifts, including midnights

    • Ability to work under pressure with minimal supervision

    • Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program.

    Job Details

    Company: Air Canada

    Employment Type: Full-time

    Job Location: Toronto, ON, Canada

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