• Air Canada Careers | Customer Experience Specialist - Airport Job ($16.56/hr) Dorval

    Location Montreal, QC, Canada

    Job Description

    Air Canada is looking for Customer Experience Specialists to join our team at the Montreal Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.

    Salary: $16.56/hour

    Your main responsibilities in this role include the following:

    Duties and Responsibilities

    • Conduct passenger check-in.

    • Prepare and issue tickets and boarding passes.

    • Assist pre-boarding passengers and provide information on flight schedules and routes.

    • Act as Ground Hosts and Hostesses.

    Job Requirements

    • Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program

    • Availability to work in shifts

    • Previous customer service experience

    • Excellent communication and teamwork skills

    • Proven problem resolution skills and the ability to effectively multi-task

    • The ability to work within strict timelines in order to maintain on-time departures

    • Eligible to work in Canada

    • Pass security clearance and obtain the Transport Canada security card

    • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages.

    Job Details

    Company: Air Canada

    Employment Type: Full-time

    Job Location: Dorval, QC, Canada

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