American Airlines Trainee Flight Attendant (English/Hindi)

American Airlines

Job Description

Trainee Flight Attendant Hindi and English Bilingual

American Airlines serves the travel needs of our customers, both domestically and abroad as we care for people on life’s journey. We are looking for individuals who are reliable, resilient, customer focused and professional. Listening, taking initiative and making a difference, our Flight Attendants are champions for an elevated customer experience. They deliver the best service as ambassadors in the skies and are dedicated to caring for the thousands of people who choose to fly with us.

All candidates must be willing to be based from any of our base locations including:

• BOS (Boston, MA)

• ORD (Chicago, IL)

• DFW (Dallas-Fort Worth, TX)

• LAX (Los Angeles, CA)

• MIA (Miami, FL)

• CLT (Charlotte, NC)

• SFO (San Francisco, CA)

• JFK/LGA (New York City, NY)

• DCA (Washington, DC)

• PHL (Philadelphia, PA)

• PHX (Phoenix, AZ)

Benefits and Offers

• Premium pay

• Opportunity to travel more often to destinations where your second language is spoken

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Your main responsibilities in this role include the following:

Duties and Responsibilities

• Set a high standard and provide remarkable in-flight service

• Able to turn challenges into solutions or alternatives

• Think independently while still being part of a collaborative team

• Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft

• Work independently and as part of a team without supervision

• Ensure the safety and comfort of our customers

• Respond to a variety of emergency and non-emergency situations

• Follow applicable regulations and work rules

Job Requirements

• Be fluent in the Hindi language or another designated language

• Successfully complete a language proficiency screening at a superior rating

• High school diploma or GED equivalent required

• College education or two years' customer service experience preferred

• Must be able to make announcements, give emergency orders, and communicate in the English language

• Must be at least 20 years of age

• Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs

• Must possess the legal right to travel unrestricted to/from all states and countries that are served by American Airlines

• Travel documents must remain valid throughout all phases of training and employment

• Must have the legal right to work in the United States

• Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base

• Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined amount of years.

Physical Demands and Working Conditions

• Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting

• Long periods of standing and speaking

• Airports ramp operations are noisy and can be hazardous without due caution

• Extensive travel, must be able to spend consecutive nights away from home and endure all climates

• Alternative work schedules including evenings and weekends

• Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation

• Excellent communication and interpersonal skills; provide friendly reception to all customers

• Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: Dallas, TX, USA

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