• American Airlines | Flight Attendant Jobs

    Category Flight Attendant
    Location United States

    Job Description

    Our flight attendants are proud of this rich tradition - pride you can share when you embark on a career representing American Airlines as an onboard crewmember. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive, and passion to provide outstanding service. If you have a track record of dependability and are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.

    All candidates must be willing to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if you graduate from training class, move immediately to any of our base locations including:

    • BOS (Boston, MA)

    • ORD (Chicago, IL)

    • DFW (Dallas-Fort Worth, TX)

    • LAX (Los Angeles, CA)

    • MIA (Miami, FL)

    • CLT (Charlotte, NC)

    • SFO (San Francisco, CA)

    • JFK/LGA (New York City, NY)

    • DCA (Washington, DC)

    • PHL (Philadelphia, PA)

    • PHX (Phoenix, AZ)

    Your main responsibilities in this role include the following:

    Duties and Responsibilities

    • Set a high standard of consistent in-flight service that includes serving hot and cold meals/beverages and selling onboard products

    • Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft

    • Work independently while still being part of a collaborative team and without supervision

    • Ensure the safety and comfort of our customers

    • Provide leadership by responding to a variety of emergency and non-emergency situations

    • Work in climates and locations across the globe and work variable shifts

    • Meet our high standards of dependability to ensure our flights are on time

    • Adhere to company policies, procedures, and attendance/performance standards

    • Adhere to alternative work schedules, including evenings and weekend

    • Demonstrating your ability to adapt to the flight attendant lifestyle

    Job Requirements

    • Must be at least 20 years of age

    • High school diploma or GED equivalent required

    • Height and weight must allow for the safe operation of the aircraft and may not exceed specific aircraft dimensions (for example, must be able to sit in a jump seat and fasten the harness, move throughout the cabin aisle, and operate emergency exits)

    • Must pass a DOT pre-employment drug test

    • Must pass a TSA required fingerprint-based criminal history records check and background check

    • Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs

    • Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines

    • Willing to relocate based on the company’s operational needs if applicable

    • Able to work nights, weekends, holidays, and extended hours if needed

    • Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined amount of years

    • Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform; no visible tattoos, no more than one (1) earring per ear

    • Ability to read, write, make announcements, give emergency orders, and communicate in the English Language

    • Ability to perform all safety-related procedures

    • Must be service-oriented

    • Self-starter, must have a positive attitude and a strong desire for success

    • Skilled in handling difficult situations, problem solving, complaint resolution, and conflict de-escalation

    • Ability to work with individuals and teams at all levels in the organization

    • Physical Requirements

    • Ability to perform assigned duties, including standing for extended periods of time

    • Physical abilities consistent with day-to-day operations and duties (e.g. lifting luggage, window exits, standard door operating procedures), including the ability to lift fifty (50) pounds

    • Ability to close overhead storage compartments with a maximum push/pull force of approximately fifty (50) pounds

    • Assist disabled passengers during the flight into and out of the Inflight wheelchair, then transporting them as needed

    • Ability to push/pull beverage and food carts on wheels up and down inclines with a maximum force of approximately sixty (60) pounds

    • Extensive travel, ability to spend consecutive nights away from home and endure all climates

    • Adhere to alternative work schedules including evenings, weekends, holidays, and extended hours if needed

    • Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully.

    Job Details

    Company: American Airlines

    Employment Type: Full-time

    Job Location: United States

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