American Airlines Careers | Loan Officer, AA Credit Union Branch Operations Job, Philadelphia

American Airlines

Job Description

Loan Officer, AA Credit Union Branch Operations

This job is a member of the Credit Union Team within the American Airlines Credit Union. ​This position will be responsible for building member-relationships for the long term by matching member-needs to American Airlines Credit Union products, services and lending solutions.

Benefits and Offers

• Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Your main responsibilities in this role include the following:

Duties and Responsibilities

• ​​​Processes new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs

• Exercises lending authority to correctly handle all loan requests, including but not limited to consumer loans

• Creates and promotes positive name recognition for the Credit Union

• Supports or speaks publicly at special Credit Union events

• Works with branch/department managers and staff to identify and leverage cross-selling opportunities

• Researches member inquiries and provides solutions as required in a timely manner

• Maintains awareness of all branch functions and duties to ensure proper support and coverage is provided at all times

• Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations

• Fosters a culture that promotes teamwork, service excellence and relationship building

• Ensures the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act

• Handles responsibilities of a Member Services Representative as needed

• Performs Notary Services as required

• Provides coverage for management vacations

• Works a rotating Saturday schedule depending on job location

Job Requirements

• ​​​High School diploma or GED equivalent

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• Skilled in Microsoft Office software (i.e., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

• Ability to pass applicable American Airlines pre-hire compliance checks

• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

• Must have acceptable credit history, which will be verified

• Ability to exercise excellent member service skills

• Ability to perform in a sales-culture environment with a desire to cross sell Credit Union products and services

• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team

• Ability to interact professionally with all employees and members

• Ability to speak, read, and write Spanish is a plus

• Ability to work independently and with minimal supervision

• Ability to perform basic math calculations and analyze data

• Ability to self-motivate with strong organization skills and capacity for attention to detail

• Ability to effectively prioritize work and meet deadlines

• Ability to sit and/or stand for extended periods of time

• Ability to travel overnight

• Ability to maintain satisfactory performance and attendance

Preferred Qualifications

• ​​Bachelor's Degree in Business, Finance, or related area, or equivalent Financial Services experience

• Credit approval authorization, credit union, and finance company experience

• Lending and sales-culture environment experience

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: Philadelphia, PA, USA

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