Air Canada Careers | Cargo Sales Agent Job, France

Air Canada

Job Description

Reporting to the Coordinator, Cargo Sales and Reservations, and working with the cargo team as a whole, the Cargo Reservation Agent is responsible for taking cargo reservations in compliance with company policy and health and safety rules. The Cargo Reservation Agent has excellent technical knowledge, such that he or she is able to work somewhat autonomously, and has business sense. .

Your main responsibilities in this role include the following:

Duties and Responsibilities

• Cargo reservations

• Takes reservations and confirms loading

• Prepares and determines flight loadsheets Monitors compliance with instructions

• Performs administrative tasks related to cargo reservation (documentation, research, filing and archiving of various files, statistics, settling disputes, preparing trucking export files, etc.)

• Enters AWBs in the system and checks charges and tariffs

• Reports regularly to the Coordinator, Cargo Sales and Reservations, on reservation activities for monitoring of files and effective decision-making

• Business support

• Provides information and telephone support to customers

• Takes rate quotations

• Develops and maintains good business relationships with customers

• Reports regularly to the Coordinator, Cargo Sales and Reservations, on files in progress and customer contacts; sends important information gathered in daily business relations that could influence cargo sales

• Participates in commercial visits as needed, based on the objectives defined by the Director of Cargo Sales

• Sends commercial information to the sales force as needed

• The Cargo Reservation Agent must demonstrate in his or her day-to-day work:

• excellent interaction and close cooperation with different Air Canada Cargo stopovers, all colleagues in the Cargo Department at CDG and other departments in France and around the world

• a strong ability to maintain excellent relationships with service providers and subcontractors

Job Requirements

• Excellent business sense

• Negotiation skills

• Excellent interpersonal skills

• Excellent teamwork

• Rigour and dedication

• Initiative and responsivity to requests from customers and other stakeholders

• Good ability to learn and adapt to constantly evolving procedures

• Organizational skills and ability to manage priorities to perform a variety of tasks under limited time

• Fluent French (oral and written) essential

• Good command of English (oral and written)

• Post-secondary training in international business and/or transportation/logistics

• Good French and English (written, read, spoken)

• Knowledge of office technology (Word and Excel) and the Internet

• Prior experience in cargo reservation with an airline an asset

• Driver's licence as asset

• Knowledge of the Roissy Charles de Gaulle airport an asset

Job Details

Company: Air Canada

Employment Type: Full-time

Job Location: Paris, France

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