• American Airlines Careers | IAM Fleet Service Agent Job, Jacksonville JAX

    Location Jacksonville, FL, USA

    Job Description

    Fleet Service Agents loads and unloads baggage and cargo, marshals aircraft to and from gates, and services aircraft.

    Benefits and Offers

    • Feel free to take advantage of all that American Airlines has to offer:

    • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

    • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

    • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

    • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

    Your main responsibilities in this role include the following:

    Duties and Responsibilities

    • Guide aircraft by standing and holding wands at or above shoulder height

    • Operate machinery to perform airplane movement

    • Arrive at gate in advance of aircraft arrival

    • Participate in pre-arrival briefing

    • Chock aircraft wheels

    • Position safety cones around aircraft

    • Position equipment (e.g., air-start units, conveyors) by aircraft

    • Connect ground power, pre-conditioned air, and air-start units

    • Perform exterior lavatory servicing

    • Service aircraft potable water

    • Perform catering service

    • Transfer baggage/cargo to and from belts, carts, baggage devices, and containers

    • Drive tug and cart to designated aircraft and drop-off areas

    • Open and close cargo door of aircraft

    • Enter and exit the cargo compartment of aircraft

    • Remove baggage/cargo from aircraft cargo compartment

    • Scan baggage/cargo

    • Interpret documentation (e.g., bag tags) to determine proper handling of baggage/cargo

    • Finalize load plan (Crew Chief only)

    • Direct team in loading baggage/cargo in the aircraft cargo compartment according to weight and balance specifications (Crew Chief only)

    • Load baggage/cargo in the aircraft cargo compartment according to weight and balance specifications

    • Disconnect ground power, pre-conditioned air, and air-start units

    • Ensure all equipment is removed from the safety envelope prior to pushback

    • Remove chocks from aircraft wheels

    • De-ice aircraft by directing a chemical/water stream at aircraft surfaces (at some airports)

    • Monitor traffic around the gate area to prevent collisions

    • Remove any foreign-object debris from the safety envelope

    • Perform pre-departure and post-arrival aircraft walk-around

    • Inspect aircraft pre- and post-flight

    • Report identified aircraft damage to crew chief, supervisors, pilots, and/or maintenance

    • Ensure gate has resources needed to facilitate effective operations

    • Complete forms required for operational requirements (Crew Chief only)

    • Communicate with team members in a professional manner

    • Lead and direct team (Crew Chief only)

    • Follow Crew Chief/Lead instructions

    • Communicate with others outside team (e.g., operations, load planners, other departments)

    • Communicate with flight deck using proper verbiage when necessary or required

    • Coordinate with other operational personnel to ensure efficient loading of baggage/cargo, aircraft servicing, and pushback

    • Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays

    • Complete job-relevant trainings

    • Adhere to government regulations (e.g., DOT, FAA, TSA)

    • Adhere to company policies, procedures, and performance standards

    • Perform all functions in accordance with safety procedures and policies

    • Wear uniforms as required by company policy

    • Wear all personal protective equipment (PPE) in accordance with rules and regulations

    • Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes

    • Reasonable accommodations may be made for qualifying individuals with disabilities.

    Job Requirements

    • ​High school diploma or GED or international equivalent

    • Must be 18 years of age or older

    • People-oriented and highly motivated, with a positive and cooperative attitude

    • Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts

    • Good communication skills

    • Applicable valid driver’s license as required by local authorities

    • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements

    • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

    • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

    • Ability to obtain jet bridge certification

    • Must have the ability to pass the US Postal Service background check

    Job Details

    Company: American Airlines

    Employment Type: Full-time

    Job Location: Jacksonville, FL, USA

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