• American Airlines Careers | Administrative Assistant, Technical Operations Job, Tulsa

    Location Tulsa, OK, USA

    Job Description

    ​This job is a member of the Technical Operations Team within the Integrated Operations Division. ​Responsible for providing administrative support to the department. .

    Benefits and Offers

    • Feel free to take advantage of all that American Airlines has to offer:

    • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

    • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

    • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

    • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

    • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

    Your main responsibilities in this role include the following:

    Duties and Responsibilities

    • Plans and manages department meetings , travel, and function for team members

    • Coordinates travel arrangements, requiring familiarity with booking travel and ability to anticipate travel needs, mitigate issues, and collaborate with appropriate resources to resolve in a timely manner

    • Receives incoming telephone calls, inquiries, and correspondence: handles or routes calls appropriately with professionalism at all times

    • Responds to customer requests and complaints within limits of authority and directs inquiries outside of authority to the appropriate staff member

    • Reviews expense reports, check requests and invoices for accuracy

    • Interacts with all levels of management, corporate clients, and business community leaders

    • Ensures department’s document filing is kept up to date and the filing system is maintained properly

    • Provides general administrative support for department management

    • May handle department SIDA badging process

    • May handle department custom seal process

    • Provides administrative support to Director and other managers in the department

    Job Requirements

    • ​High School diploma or GED equivalency

    • Previous American Airlines (AA) office administrative experience

    • Knowledge of PowerPoint

    • Knowledge of Sabre and travel booking

    • Skills and ability to accurately coordinate, track, and report departmental appointments and functions

    • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.

    • Preferred Qualifications

    • Bachelor's degree in related field

    Job Details

    Company: American Airlines

    Employment Type: Full-time

    Job Location: Tulsa, OK, USA

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