Job Description
In this role you are expected to Provide cargo operational functions including interaction with GHA for both import and export cargo. Secure proper operational support to enable station to meet the cargo target. Identify needs and improve cargo service and operational performance for station.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Liaising with local Ground Handling Agents and Head Office Cargo department to ensure/enhance a high quality service provided by QR both import and export
Support Import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import clearance, liaise with HQ and/or origin stations for necessary support
Flight planning with maximum utilization of the flight capacity, control and operation export and import. Maintain a close coordination between QR Space Control by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on A/C.
Coordination with Cargo claims Supervisor at HQ, handling of discrepancies at stations and in all administrative issues related to stations.
Strict control and administration of ULD stock and cargo stationary in coordination with the GHA
To disseminate all cargo related information for updating customers regarding customs, governmental and health authorities’ rules and to HO to comply with regulations and to avoid penalties, destruction, etc.
Ensure that notifications are sent officially on cargo arrival information, to Freight forwarders/ agents to ensure the cargo does not stay under airlines custody for long period, avoid damages and for space availability at the warehouse.
Weekly, monthly or whenever deemed necessary services reports including preparation system accounting updates on every flight departure.
Job Requirements
High school graduation or Higher education.
Certification in Statistical studies / Certificate in computer applications – MS Office (Word, Excel Power Point and Access) preferred
Minimum 2 years relevant experience
2-3 years in the airline/airfreight industry, out of which 1 year in the similar field will be an added advantage
Knowledge in cargo sales will be an added advantage
Awareness of TATA/TACT Regulations are preferred.
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