Delta Airlines Flight Attendant

Delta Air Lines

Job Description

Delta is seeking both English-Speaking and Bilingual Flight Attendants to join the In-Flight Services team. When completing the application, Bilingual applicants will have the option to apply as a Bilingual Flight Attendant, also known as Language of Destination (LOD). You must be fluent in English and another language to be eligible for the Bilingual Flight Attendant opportunity.

New hires must successfully complete seven weeks of training located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as lodging for those who do not live within 25 miles of the training facility.

Once training is complete, Flight Attendants will report to their base to join their 25,000+ colleagues in In-Flight Service. We operate out of 14 bases across the United States including Atlanta, Boston, Cincinnati, Detroit, Fort Lauderdale/Miami, Honolulu, Los Angeles, Orlando, Minneapolis, New York, Portland, Seattle, San Francisco, and Salt Lake City. Base options may differ for Bilingual, or LOD, Flight Attendants.

Delta Air Lines offers competitive salaries, a 401(k) with generous company contributions, paid time off, comprehensive health benefits, family care assistance, holistic wellbeing programs, domestic and international flight privileges, global partnerships for community service, recognition rewards and awards, and business resource groups. Employees can also access over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, including car and hotel rentals, insurance, legal services, and childcare. These benefits help employees maintain a healthy work-life balance and contribute to a more sustainable future.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Practice safety conscious behaviors in all operational processes and procedures

• Provide exceptional customer service at an altitude of at least 8,000 feet

• Manage unexpected changes in a time-sensitive and stressful environment

• Assist customers in lifting and stowing luggage into overhead bins

• Work both independently and as part of a team to accomplish work tasks

• Demonstrate the use of safety and emergency equipment and ensure safety requirements are met

• Make decisions to address issues keeping in line with Delta policies, procedures, and core values

• Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)

• Respond to and provide clear and accurate directions (verbally and/or non-verbally) to customers in the event of an emergency

• Answer questions and assist customers when necessary, particularly those with unique needs and circumstances

• Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed

• Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or hits turbulence

Job Requirements

• Have a high school diploma or GED

• Eligibility to work in the U.S.

• Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies. Must have a valid passport with a minimum of 30 months validity remaining before first day of training. Additionally, non-US passport holders must be able to produce documents demonstrating their ability to exit and enter the United States without restriction.

• Be at least 21 years of age at time of application

• Ability to speak, read, write, and understand English fluently

• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened

• Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check, including government-required fingerprint-based criminal history record check

• Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use of a food/beverage cart requiring 32lbs of force when pushing or pulling

• Embraces a diverse set of people, thinking and styles

• Demonstrates that privacy is a priority when handling personal data

• Consistently makes safety and security, of self and others, the priority

• Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors)

• Ability to work flexible hours, including nights, weekends, holidays, and extended hours when needed

• Willingness to accept assignment to any Flight Attendant base after graduation from training, as dictated by the needs of the operation. Bilingual, or LOD, candidates will be required to stay within their assigned base for a minimum of 4 years after completing training.

• Ability to retrieve and store items in the overhead bins which can be as high as 74" from the floor

• Must be willing to change and adapt to meet the demands of the job, including dealing with scheduling changes on short-notice

• Flexibility to relocate or commute (i.e. standby travel) to and from your assigned base location and able to fly both International and Domestic routes

Preferred Qualifications

• 1 or more years of experience in jobs with responsibilities similar to those of a flight attendant

• Completion of a degree beyond high school or GED preferred

Job Details

Company: Delta Air Lines

Employment Type: Full-time

Job Location: Atlanta, GA, USA

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