Job Description
The role is responsible for providing administration support for the smooth functioning of the QAS department on a daily basis. Performs secretarial duties, which require the handling of confidential and sensitive information. Represents the department through the management of correspondence. Telephone and personal contacts. Undertakes projects as directed by the QAS Management in order to support Departmental/Corporate initiatives.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Performs various secretarial and administrative duties to support requirements and maintain the department functions smoothly on a daily basis. Handles a wide variety of situations and tasks involving the administrative function of the office. Tactfully handles enquiries and/or refer to appropriate personnel/department.
Manages, coordinates and maintains calendar of appointments, travel arrangements, records of communication (documents, faxes, mail) to meet the requirements of QAS Departments, to record, filter, disseminate and communicate all incoming and outgoing matters.
Provides business documentation support, including report writing, presentation creation and spreadsheet. Preparation and distribution of such materials. Compiles reports as directed and ensure that all files are complete and properly maintained.
Independently manages multiple tasks and assigned projects whilst respecting the deadlines and simultaneously ensuring the integrity of all information and data. Communicates and provides information internally and externally to assist and enable administrative support and effective service to the concerned sections.
Refers routine matters to appropriate person for action and follows up to ensure completion.
Tracks department staff duty travel papers (exit permits, tickets, per diem allowances, hotel and visas). Establishes a confidential filing system for all correspondence generated to and from the QAS
Department, categorizes and maintains manuals, sensitive correspondence and other source material.
Prepares and distributes correspondence, send faxes, reply to emails and telephone calls.
Follow-up with other sections/departments to ensure that requests are carried out and activities are coordinated.
Arranges required office equipment for new and existing staff.
Accesses and maintains records for Department Assets.
Perform other department duties related to his/her position as directed by the Head of the Department
Job Requirements
Vocational Qualification Diploma or Equivalent with minimum of 4 years of job-related experience.
Must have experience in administrative role.
Ability to work in cross culture environment
Preferred to have a certificate in Computer Operations
Excellent written and verbal communication skills.
Excellent computer skills, including Microsoft Word, Excel and PowerPoint.
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