Job Description
Air Canada is hiring a Customer Experience Specialist in Frankfurt to assist guests at check-in, ticket desk, gate locations, handle queries, support special needs, pre-boarding, and provide flight schedules and routes. The role includes acting as Ground Hosts and Hostesses.
Job Requirements
The candidate must possess strong customer focus, excellent interpersonal and communication skills, teamwork commitment, problem resolution, multitasking, and be able to work within strict timelines. They must be available for shift work, have a high school diploma, and prioritize fluency in German and English.
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