• Customer Service Representative in Kalaoa | United Airlines

    Location Kalaoa, HI 96740, USA

    Job Description

    You are the professional in the airport who will help customers with ticketing, baggage, and greeting them with a smile. You will provide friendly, professional, confident, and insightful service to resolve customer travel issues and make their experience memorable..

    Benefits and Offers

    United Airlines offers employees a variety of benefits, including free travel, flexibility, 401(k), pension plan, health insurance, and an Employee Assistance Plan. Additionally, they have the opportunity to learn and grow into leadership roles, with seniority-based pay raises and additional compensation for shift differential and overtime.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    Interacting with customers in a kind and useful manner is key to building customer loyalty and dedication. Working with a safety mentality and being steady yet adaptable are essential for managing challenges and working collaboratively with colleagues. Maintaining composure and managing issues without taking customer frustration personally is also important.

    Job Requirements

    the applicant must have a high school diploma, GED or equivalent, comfortable working with computers, mobile devices, and new technologies, physical ability to stand and walk for an eight-hour shift, acquire a SIDA badge, legally authorized to work in the US without sponsorship, and meet Company attendance standards.

    Job Details

    Company: United Airlines

    Employment Type: Full-time

    Job Location: Kalaoa, HI, USA

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