• flyadeal Corporate Travel Officer - Jeddah

    Location Jeddah Saudi Arabia
    Posted

    Description

    The Corporate Travel Officer is responsible of handling complete group process from receiving request, creating booking and adding name till day of travel.

    Key Responsibilities

    • Day to day manage Group & Charter requests.
    • Follow up on group requests with agents and HQ, and the monitoring of group figures.
    • Try to deliver high quality services and quality group revenue.
    • Coordinate and follow up with RM team, scheduling team and Finance team.
    • Support all agencies by handling all requests, whether it’s related to their customers or bookings.
    • Support the leader to provide clear view for our management with status of the group requests and agencies requests.
    • Prepare and updating all forms & articles that linked with agencies and group booking.
    • Update agencies with any changes in roles or fares that has been done in flyadeal.
    • Maintain agencies users and their authorities in system.
    • Audit and monitor all actions under agencies users.
    • Prepare and send all messages & emails that used with agencies and group booking customers.
    • Support CX manager with day-to-day strategic tasks.

    Requirements

    • Bachelor’s Degree.
    • Minimum 1 year experience in airline commercial / operations
    • Navitaire apps.
    • Understanding of CRM platforms.
    • Customer First Attitude.
    • Communication skills.
    • Stress tolerance.
    • Time management.

    Details

    Company: flyadeal

    Employment Type: Full-time

    Location: Jeddah, Saudi Arabia

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