Description
Are you ready to transform your passion for people into an exciting career at 30,000 feet? JetBlue is looking for exceptional individuals to join our team as Inflight Crew Trainees, where you’ll become more than a flight attendant—you’ll be the heart of the JetBlue Experience.
As the face of our airline, you’ll be an ambassador of our culture, embodying our core values: Safety, Caring, Integrity, Passion, and Fun. This is a career for those who thrive on human connection and are dedicated to ensuring every customer’s journey is safe, comfortable, and memorable.
A Day in the Life of a JetBlue Crewmember
Your role is dynamic, meaningful, and centers on two critical pillars: unparalleled safety and heartfelt service.
You'll Be Responsible For:
- Safety as Your First Priority: Responding calmly and effectively to a wide range of in-flight situations, from medical emergencies to ensuring compliance with all federal regulations. You are the leader customers will look to, and their safety is in your hands.
- Creating the JetBlue Experience: Providing outstanding, personalized service from boarding to deplaning. This includes delivering our signature snack and beverage service, assisting with carry-on luggage, and offering a caring presence to all, including unaccompanied minors and customers with disabilities.
- Creative Problem-Solving: Proactively addressing customer needs and finding thoughtful resolutions to ensure satisfaction, even when faced with challenges.
- Being a JetBlue Ambassador: Promoting our brand with pride, which includes engaging with customers, upselling buy-on-board products, and utilizing our company-issued electronic tablet for sales and customer information.
The Lifestyle: What to Expect
A career as an Inflight Crewmember is unlike any other. It requires flexibility, resilience, and a true spirit of adventure.
- Schedule Flexibility is Key: You will work non-traditional hours, including overnights, weekends, and holidays.
- Reserve Life: Initially, you’ll likely be on a “reserve” schedule, meaning you are on-call and could be assigned trips with very short notice.
- Multiple Bases: This position could be based in BOS, EWR, FLL, JFK, LAX, MCO, or SJU. Assignments are based on operational need and seniority.
- Time Away: Be prepared to be scheduled away from home for up to five nights and six consecutive days at a time.
Are You the Right Fit? Let's Talk Qualifications.
Minimum Must-Haves:
- High School Diploma or GED.
- At least 21 years of age.
- A minimum of two (2) years of customer service experience in a face-to-face environment.
- Proficiency in reading, writing, and speaking English.
- Ability to pass a pre-employment assessment, a 10-year background check, and a drug test.
- Legal authorization to work in the U.S. without visa sponsorship.
Physical capabilities are crucial for this role. You must be able to:
- Reach six feet three inches (6’3") without shoes.
- Lift, push, and pull heavy objects (e.g., moveable carts in excess of 250 lbs).
- Walk comfortably down the aircraft aisle facing forward and backward.
- Fit quickly through the overwing exit and sit in the jumpseat without modification.
- Possess a valid U.S. or foreign passport with at least 12 months of validity and the ability to freely enter all JetBlue destinations.
What Will Make You Stand Out (Preferred Qualifications):
- A Bachelor’s degree.
- Two (2) years of customer-facing sales experience.
- Emergency management experience (e.g., medical training, law enforcement, military).
- A self-starter who can function effectively with limited oversight.
- For bilingual roles, fluency in Spanish.
Why You'll Love JetBlue: The Total Rewards
This is more than just a job; it’s a gateway to a unique lifestyle and a rewarding career.
- Competitive Pay: The base pay range is between $26.03 and $69.90 per hour.
- Comprehensive Benefits: Access to healthcare benefits, a 401(k) plan with company match, and short/long-term disability coverage.
- Travel the World: Enjoy one of the best perks—free space-available travel on JetBlue and the opportunity to explore our network of destinations.
- Continuous Growth: Receive paid, comprehensive training at our JetBlue University and participate in ongoing education programs throughout your career.
Ready for Takeoff?
If you’re a caring, passionate individual who’s ready to represent the JetBlue brand with integrity and fun, we encourage you to apply. Begin your journey today and help us inspire humanity—both in the air and on the ground.