Southwest Careers | System Engineer Job

Southwest Airlines

Job Description

Evaluate, develop, customize, install, and implement functionally appropriate, technically sound, and well-integrated systems in accordance with Customer requirements, and organizational methodologies and standards. Work in partnership with vendors to respond to production problems and implement immediate resolution efforts across technology areas.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Responsible for vendor management, partner governance, and oversight to deploy systems which are complete, designed and managed over life cycles

• Researches problems, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements

• Including but not limited to: monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes

• Responsible for providing and ensuring the highest levels of systems and infrastructure availability and resolving escalations of moderate to medium to high complexity

• Implements and updates the platform strategy and road map

• Maintains awareness of technology trends in area of responsibility and makes appropriate recommendations

• Meet commitments and deliverables as related to participating/leading projects

• Must be able to meet any physical ability requirements listed on this description

• May perform other job duties as directed by Employee's Leaders

   

Job Requirements

• Ability to analyze and resolve problems of moderate to high complexity, requiring strong knowledge of hardware components, systems, software, and networking technologies

• Ability to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas

• Strong partnering, negotiation, and communication skills in working with Business Customers and Technology support

• Strong knowledge of systems development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience

• Able to develop, present, and effectively communicate ideas and strategies in both technical and user-friendly language to a medium-large audiences

• Additional job skills include, but are not limited to: strong project management skills, strong written, oral and interpersonal communications skills, and strong analytical/creative problemsolving

• Required: High School Diploma or GED

• Required: Bachelor's Degree or equivalent work experience; Business, Engineering, Computer Science, or Information Systems, or equivalent formal training

• Required: 2 Years of Work experience as a Systems Engineer or equivalent role

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job.

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Limited travel with potential for increased/decreased travel based upon Department needs.

Job Details

Company: Southwest Airlines

Employment Type: Full-time

Job Location: Dallas, Texas, United States

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